Terms & conditions

The practical bits, clearly explained.

Last updated: July 2026. These sample terms set out how Roamly travel requests and bookings work. Replace them with terms reviewed for your business and operating jurisdiction before accepting live payments.

Travel requests & bookings

A trip request is not a confirmed booking. A booking is confirmed only after we send written confirmation and receive the required deposit.

Pricing & payments

Quoted prices may change before confirmation due to supplier availability, taxes, exchange rates or fuel charges. Any balance date will be stated in your confirmation.

Your responsibilities

You are responsible for having valid passports, visas, health documentation and travel insurance. Please tell us about accessibility or dietary needs before confirmation.

Changes

We will help wherever possible. Changes may involve supplier fees; see our cancellation policy for the applicable notice periods.